Corporate booking
Due to scheduled technical maintenance, the Van der Valk Corporate Tool is temporarily unavailable for Hotel Arnhem. Of course, it is still possible to make or change a business reservation.
Changing or canceling an existing reservation
Would you like to change or cancel an existing reservation? Please contact Van der Valk Hotel Arnhem by phone via +31 26-203 05 10.
New corporate request
Would you like to make a new corporate request for our hotel? Please fill in the form below and our staff will contact you shortly.
Uniform Conditions Hospitality
The Uniform Conditions for the Hotel and Catering Industry (UVH) are the conditions under which catering businesses such as hotels, restaurants, cafes, and related businesses based in the Netherlands provide catering services and conclude catering agreements. For more information about the UVH, go to khn.nl/uvh-nl.
General purchase conditions Van der Valk
For the general purchase conditions, go to vandervalk.nl/inkoop/inkoopvoorwaarden
Cancellation conditions rooms & halls
ROOMS
Individual room reservations For reservations up to 7 rooms
For cancellations up to 24 hours before the arrival date (3:00 PM), no costs will be charged (except for the Christmas Arrangement and the Four-Day Arrangement). If you cancel with us within these 24 hours, 100% of the room rate will be charged. The same applies to no-shows.
For reservations of 8 rooms or more < €1,000,-
Up to 6 weeks before start date Free of charge to cancel
Up to 4 weeks before start date 60% of the reservation value
Up to 2 weeks before start date 75% of the reservation value
Up to 1 week before start date 85% of the reservation value
Within 1 week before start date 100% of the reservation value
No-shows 100% of the reservation value
For reservations of 8 rooms or more €1,000,- to €5,000,-Up to 8 weeks before start date Free of charge to cancel
Up to 6 weeks before start date 40% of the reservation value
Up to 4 weeks before start date 60% of the reservation value
Up to 2 weeks before start date 75% of the reservation value
Up to 1 week before start date 85% of the reservation value
Within 1 week before start date 100% of the reservation value
No-shows 100% of the reservation value
For reservations of 8 rooms or more > €5,000.Up to 12 weeks before start date Free of charge to cancel
Up to 8 weeks before start date 25% of the reservation value
Up to 6 weeks before start date 40% of the reservation value
Up to 4 weeks before start date 60% of the reservation value
Up to 2 weeks before start date 75% of the reservation value
Up to 1 week before start date 85% of the reservation value
Within 1 week before start date 100% of the reservation value
No-shows 100% of the reservation value
HALLSFor reservations < €1,000,-
Up to 6 weeks before start date Free of charge to cancel
Up to 4 weeks before start date 60% of the reservation value
Up to 2 weeks before start date 75% of the reservation value
Up to 1 week before start date 85% of the reservation value
Within 1 week before start date 100% of the reservation value
No-shows 100% of the reservation value
For reservations from €1,000,- to €5,000,-Up to 8 weeks before start date Free of charge to cancel
Up to 6 weeks before start date 40% of the reservation value
Up to 4 weeks before start date 60% of the reservation value
Up to 2 weeks before start date 75% of the reservation value
Up to 1 week before start date 85% of the reservation value
Within 1 week before start date 100% of the reservation value
No-shows 100% of the reservation value
For reservations > €5,000,-Up to 12 weeks before start date Free of charge to cancel
Up to 8 weeks before start date 25% of the reservation value
Up to 6 weeks before start date 40% of the reservation value
Up to 4 weeks before start date 60% of the reservation value
Up to 2 weeks before start date 75% of the reservation value
Up to 1 week before start date 85% of the reservation value
Within 1 week before start date 100% of the reservation value
No-shows 100% of the reservation value
Changes to number of guests (meeting and F&B arrangements)Up to 4 weeks before start date Maximum 50% reduction possible in the original number of guests
Up to 2 weeks before start date ` Maximum 25% reduction possible in the original number of guests
Up to 1 week before start date Maximum 10% reduction possible in the original number of guests
Increase in number of guests Possible based on availability
* We serve our lunch buffet from 25 persons. If the total number of guests remains below 25, your lunch will automatically be changed to an à la carte lunch.
Booking information
You have made a reservation at Van der Valk Hotel Arnhem. Here you will find information that applies to your reservation. Do you have any questions? Please feel free to contact us via: +31 26 482 11 00 or via arnhem@valk.com.
Check-in
We request that you and/or your guest(s) present a valid ID at check-in. All hotel guests must be 18 years or older at check-in. Children under 18 must stay under parental supervision.
Guarantee
We guarantee the reservation until 6:00 PM on the day of arrival. If you will arrive later than 6:00 PM, please contact the hotel reception.
Food & Drinks
Restaurant 'De Veluwe' is open daily for breakfast, lunch, and dinner. You can visit our cozy Bar Brasserie 'West-End'. More information about opening hours, menus, and making a reservation can be found here.
Parking
As a hotel guest, you can park for free at the hotel. Charging points for your electric car are also available.