About us

Since 1980 Peter and Gera van der Valk have been at the helm of "West-End." Due to great interest, they soon decided to expand the business with a hotel building, and successfully so: as of 2019 Hotel Arnhem has 100 hotel rooms in seven categories, 10 meeting rooms, a restaurant, a hotel bar, and a fitness and wellness area.

The distinctive location close to Arnhem’s city centre and the tranquillity of the Veluwe is no longer called “West‑End,” but Hotel Arnhem. The name change was made to improve recognition. People in the region know the name “West‑End” and it is still on the facade, but for the rest of the Netherlands and beyond that name is not clear. The current name indicates exactly where Hotel Arnhem can be found.

As of July 2018, Lotte van der Valk (4^and(generation) and her husband Wouter 't Hooft have taken over the day-to-day management of Hotel Arnhem. Together with Bart van der Valk they form the new management team and succeed Anne van der Valk and Folkert Deenik, who are going to pursue their dream in Van der Valk Hotel De Bilt – Utrecht.

Lotte van der Valk: "We can build on the foundation of a stable business that Anne, Folkert and Bart have built up in recent years into what it is today. We look forward to continuing the success of Hotel Arnhem and, where possible, making it even better."

"Sustainability remains a top priority. For example, we recently added beehives beside the hotel and have started producing our own honey. We also want to make use of the meadow across from Hotel Arnhem in the future. It would be wonderful to grow our own vegetables there," said Wouter ’t Hooft. Ensuring guests experience a home-away-from-home feeling also remains high on the priority list. Lotte van der Valk: "Every day we continue to do everything we can to give guests the feeling that they are coming home to the Veluwe." The new management considers keeping up with developments in the hotel industry, corporate social responsibility and hospitality extremely important.

The arrival of the "fourth generation" does not necessarily mean a change of course for Hotel Arnhem; the traditions and values of the Van der Valk group will not be forgotten. Personal attention to the guest remains paramount. The management team is ambitious and looks forward with great pleasure to a future full of hospitality!

Mission
Our objective is to exceed the needs of the leisure and business markets with a specific yet flexible package of facilities for both target groups. We achieve this by demonstrating wholehearted hospitality while not losing sight of our social responsibility. Every day we give our best to deliver service, products and amenities of the quality our guests expect.

We believe that fulfilling this mission depends entirely on the commitment of our employees, management and board, so that our guests experience a stay at Hotel Arnhem as "coming home to the Veluwe."

Vision
We always offer our guests a unique experience of homeliness and hospitality at a fair price.

Kind regards,
On behalf of Van der Valk Hotel Arnhem

Management Team
Bart van der Valk, Lotte van der Valk and Wouter 't Hooft